98% of Your Returning Customers Are Window Shopping. Here's Why.
A fashion SMB with an NPS of 8.59, a return rate of 7.1%, and a post-purchase CSAT of 4.34 every metric the business tracked said customers were happy.
A fashion SMB with an NPS of 8.59, a return rate of 7.1%, and a post-purchase CSAT of 4.34 every metric the business tracked said customers were happy.